Terms of Service
Effective: August 11, 2025
These Terms of Service (“Terms”) govern your access to and use of Gowanus, Gowanus.ai, and any related websites, applications, tools, documentation, and services we provide (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
Please also read our Privacy Policy, which explains how we collect, use, and share information.
1) Who We Are
Gowanus is an AI platform operated by Altquid that enables software testing by agentic systems that simulate real user behavior. We design, build, and operate the Services to help teams test and validate software across environments.
2) Accounts & Eligibility
Minimum age. You must be at least 18 years old (or the age of legal consent in your jurisdiction, if higher) to use the Services.
Registration. You may need an account to use some or all of the Services (“Account”). Provide accurate, current, and complete information and keep it updated. We may use your Account details to send legal notices and important Service updates.
Security. Do not share your login credentials or make your Account available to anyone else. You are responsible for all activity on your Account. Notify us promptly of any unauthorized use at contact@gowanus.ai. You may close your Account by emailing the same address.
Business domains. If you register using an email domain owned by an organization (e.g., your employer), we may link your Account to that organization’s workspace. Its administrator may control the Account and access materials you process through the Services. We will provide notice before linking where feasible.
Trials & additional terms. We may offer free or limited evaluations. We may also require you to accept supplemental terms for specific features or products. Those terms will apply to the relevant Service and control if they conflict with these Terms.
3) Acceptable Use
You may use the Services only as permitted by these Terms, our Usage Policy, our supported regions guidance (if any), and applicable laws. You are responsible for all activity under your Account.
You may not (and may not enable or assist others to):
Violate laws or regulations (including export, sanctions, and data protection laws).
Use the Services to build competing models, train or improve models or datasets (except as expressly permitted in writing), or resell the Services.
Decompile, reverse engineer, or otherwise attempt to derive source code or model weights where such restrictions are permitted by law.
Crawl, scrape, or harvest data from the Services except as allowed by these Terms or our robots.txt.
Access the Services through automated means (bots, scripts) except through authorized APIs or documented automation features.
Infringe or violate intellectual property, privacy, or publicity rights.
Attempt to gain unauthorized access to systems or data, or deceive others (including via phishing, impersonation, or fraud).
Introduce malware, disrupt or degrade the Services, or bypass security or rate limits.
Engage in conduct that we reasonably believe could harm users, us, or third parties, including reputational harm.
4) Inputs, Outputs, Actions, and “Materials”
Definitions.
“Inputs” are content, instructions, files, data, or prompts you (or your users) submit to the Services.
“Outputs” are content the Services generate in response to Inputs.
“Actions” are operations the Services perform on your behalf (e.g., navigating software, manipulating interfaces, data processing, or system interactions).
Inputs and Outputs together are “Materials.”
Your rights & responsibilities. You are responsible for Inputs and for the consequences of Actions you request or authorize. You represent and warrant that you have all rights necessary for us to process Inputs and perform Actions, including integrating with third-party services at your direction. As between you and Altquid, and to the extent allowed by law, you retain your rights in your Inputs. Subject to your compliance with these Terms, we assign to you our right, title, and interest (if any) in Outputs.
Reliance & safety. AI systems can generate inaccurate or incomplete content and may operate unpredictably in complex environments. You agree that:
Outputs may contain errors or appear authoritative while being wrong.
Actions may fail, misoperate, or act contrary to your intent.
You will not rely on Outputs or Actions without appropriate human review and independent verification, especially in safety-critical or regulated contexts.
Outputs do not represent Altquid’s views.
How we use Materials. We use Materials to provide, maintain, secure, and improve the Services and to develop related features. We do not train our models on non-public Materials except:
if you submit Feedback (defined below), we may use it as described in Section 5; and
if Materials are flagged for trust & safety review, we may analyze and use them to improve abuse detection and enforcement (including training internal systems for that purpose).
5) Feedback
We welcome feedback, ratings, and suggestions (“Feedback”). If you provide Feedback, you grant Altquid a perpetual, worldwide, irrevocable, sublicensable, royalty-free license to use it for any purpose without obligation to you.
6) Fees, Subscriptions, and Payments
Fees & billing. Some Services or features require payment. You agree to pay the listed fees and applicable taxes and authorize us (or our payment processors or authorized distributors) to charge your payment method accordingly.
Changes. We may change prices or introduce new fees. We will notify you in advance where required. If you do not accept updated fees, you may discontinue the affected Services.
Subscriptions. If you purchase a recurring plan (e.g., Gowanus Pro), it will renew automatically at the end of each term unless canceled. You can cancel at any time before the renewal date (we recommend at least 24 hours prior). Unless required by law or expressly stated otherwise, fees are non-refundable, and access continues through the end of the paid term.
App distributors. If you buy through an app store or other distributor, their billing and refund terms apply.
7) Third-Party Services & Links
The Services may integrate or interoperate with third-party content, software, or platforms (“Third-Party Services”). We do not control and are not responsible for Third-Party Services. Your use of them is governed by their terms and policies.
8) Content Moderation
Third-party or user-provided content may appear in Materials. We are not obligated to host or display any content. If we learn that content may infringe rights, violate these Terms or our Usage Policy, or create harm, we may remove or restrict it using automated and/or human review. You can report concerns to contact@gowanus.ai.
9) Software
We may offer applications or downloadable components (“Gowanus Software”). We may update or patch them automatically. Some components may include open-source software; if there is a conflict between these Terms and applicable open-source licenses, the open-source terms control for that component.
10) Ownership
We and our licensors own the Services and all associated intellectual property. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.
11) Disclaimers, Limitations of Liability, and Indemnity
DISCLAIMER. YOU USE THE SERVICES, MATERIALS, AND ACTIONS AT YOUR OWN RISK. THE SERVICES, OUTPUTS, AND ACTIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, OR ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTQUID, ITS AFFILIATES, PROVIDERS, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (THE “ALTQUID PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, EVEN IF FORESEEABLE OR ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ALTQUID PARTIES’ TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES, MATERIALS, ACTIONS, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $100.
Some jurisdictions do not allow certain disclaimers or limitations; in such cases, they apply to the fullest extent permitted.
Indemnity. You will defend, indemnify, and hold harmless the Altquid Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (i) your breach of these Terms; (ii) your use of the Services, Materials, or Actions; (iii) your Feedback; (iv) products or services you develop or offer using the Services; (v) your violation of law or third-party rights; or (vi) fraud, gross negligence, willful misconduct, or criminal acts by you or your personnel. We may assume control of the defense with counsel of our choosing; you will cooperate fully.
12) Changes, Suspension, and Termination
Service changes. We may add, modify, or discontinue features or Services. We will try to provide advance notice where feasible, but may act without notice to address abuse, legal, security, or operational needs.
Terms updates. We may update these Terms from time to time. If you continue to use the Services after updated Terms are posted or otherwise provided to you, you agree to the updated Terms. If you do not agree, stop using the Services.
Supplemental terms. We may publish service-specific terms or guidelines. Those control for their subject matter if they conflict with these Terms.
Termination. You may stop using the Services at any time. We may suspend or terminate your access (including subscriptions) if you breach these Terms or as required by law. If we terminate for convenience a paid subscription that you purchased directly from us, we will refund the unused portion on a pro-rata basis. If you purchased through a distributor, their refund terms apply. We may close inactive free Accounts after reasonable notice.
Upon termination, we may delete Materials and data associated with your Account. Sections that by their nature should survive (including Fees due, Ownership, Disclaimers, Limitations, Indemnity, Disputes) will survive.
13) Brand Use
Do not use our names, logos, or marks without prior written permission. For brand permissions, email contact@gowanus.ai.
14) Export & Legal Compliance
You may not export or provide access to the Services in violation of U.S. export, sanctions, or other applicable laws, or to any embargoed country or restricted party list (including OFAC and BIS lists). You represent and warrant that you are not a prohibited or restricted party and are not located in an embargoed jurisdiction. We may comply with lawful governmental, court, or law enforcement requests related to the Services or information processed through them.
15) U.S. Government Use
The Services are “commercial computer software” and “commercial computer software documentation.” Government users obtain only those rights set forth in these Terms.
16) Disputes
Equitable relief. A breach of Section 3 (Acceptable Use) may cause irreparable harm for which monetary damages are inadequate. We may seek injunctive or other equitable relief without posting a bond.
Governing law & venue. These Terms are governed by the laws of the State of Delaware, excluding its conflicts-of-law rules. You and Altquid agree to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware.
17) Miscellaneous
Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
No waiver. A failure to enforce a provision is not a waiver of the right to do so later.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Entire agreement. These Terms (and any incorporated policies or supplemental terms) are the entire agreement between you and Altquid regarding the Services and supersede prior or contemporaneous agreements on the same subject.
18) Contact
Questions, notices, or legal correspondence: contact@gowanus.ai.